Supporting Miami-Dade County on ensuring that sales-tax funded transit assets are well-maintained.
Miami-Dade County passed a ½ cents sales tax in 2002 to fund critical transit and public works assets. The County’s Citizens’ Independent Transportation Trust (CITT) oversees resulting funds. To better fulfill its role, CITT sought clarity on Metrorail’s effectiveness and engaged Rebel to review fleet management and maintenance practices.
Through data analysis, peer benchmarking, and on-site inspections, Rebel evaluated Metrorail’s fleet availability, reliability, and schedule adherence in light of poor performance. We evaluated the mismatch between performance metrics and customer outcomes and Metrorail’s asset management system, which suffered from poor access to digitized historical data.
We also assessed labor regulations and agreements that hampered the County’s ability to hire qualified maintenance personnel and identified reasons for cleanliness issues on board vehicles. The County will be implementing Rebel’s recommendations for improvements.