Creating a new payment environment in Metro Manila for transit and beyond

Metro transit in Manila was troubled by an inefficient and non-integrated fare collection system – which Rebel was able to help turn around.

Bringing public transport system to full potential
Metro Manila is served by three Urban Rail Transit Systems: LRT1, LRT2 and MRT3. The fare collection system of MRT 3 was incompatible with those of LRT 1 and LRT 2. The then current ticketing system was not of a quality that is in line with international standards – keeping the public transport system from running at its full potential. Therefore the DOTC, the PPP Center and Light Rail authority were pushing for the implementation of a common contactless AFCS – retaining Rebel for support.

Building on Dutch and international practice toward integrated transit smart card
Rebel carried out a feasibility study describing how an integrated smart card system could help towards achieving the goals of the government. Building on the Dutch practice of a nationwide integrated smart card, and on international best practices, we proposed and then helped implement a new fare collection system that reduced the cost of fare collection to the public transport operators and in effect resulted in payment of a fee. This success was not least due to our focus on accommodating the full potential commercial value of the project; transit smart cards can have substantial use options in retail and other environments.

Contract management, successful implementation and further roll-out
Not only did we support tender and contracting proceedings, we remained at the side of our clients to provide contract implementation support – ensuring full and successful implementation of the new system. Already in use across the metro system and numerous retail locations and other service environments, the system is now being piloted for roll-out to buses and other transport modes across Metro Manila.